Effective Date: December 10, 2025
Last Updated: December 10, 2025

Rhizic Designs (“Rhizic,” “we,” “us,” or “our”) respects the privacy of individuals who interact with our website, purchase our products, communicate with our support teams, or otherwise engage with our digital services. This Privacy Policy is intended to provide a clear and comprehensive explanation of the types of personal information we collect, the purposes for which such information is used, the circumstances under which it may be shared, and the rights available to you under applicable state, federal, and international laws.

This Privacy Policy applies solely to data collected through our website located at:
www.rhizicdesigns.com (the “Website”).

By accessing or using our website, submitting information, purchasing products, or engaging with Rhizic in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and disclosure of your information as described herein. If you do not agree with any provision of this Privacy Policy, you must discontinue use of our website and all related services.

For questions, requests, or privacy-related concerns, you may contact us at: info@rhizicdesigns.com

1. INFORMATION WE COLLECT

Rhizic collects both personal and non-personal information in accordance with the laws of the State of California, the United States of America, and, where applicable, international data protection frameworks. We collect information to process transactions, maintain security, improve Website performance, comply with legal obligations, and enhance the overall customer experience.

1.1 Information You Provide Voluntarily

When you interact directly with our website or customer support, you may voluntarily provide certain identifiable information. This includes, but is not limited to, your name, email address, telephone number, billing and shipping addresses, and account login details. If you create an account, save items, or engage in repeated transactions, we also retain account preferences, purchase history, saved items, and communication history. Payment information is processed securely by third-party payment processors; Rhizic does not store full credit or debit card numbers.

1.2 Information Collected Automatically

When you browse or interact with our website, we automatically collect certain technical and usage data. This includes device information, browser type, IP address, approximate geolocation, referring URLs, search queries, pages visited, time spent on each page, and general clickstream behavior. We also use cookies, pixels, tags, and similar tracking technologies to enable Website functionality, enhance performance, personalize the shopping experience, and support fraud-prevention and analytics activities.

1.3 Information Obtained from Third Parties

We may receive information from third parties including payment processors, analytics providers, advertising partners, and social media platforms with which you choose to interact. Such information may include demographic insights, behavioral data, and information gathered through authorized integrations.

2. USE OF PERSONAL INFORMATION

Rhizic uses the information collected to operate our business efficiently, provide products and services, and maintain Website integrity. The purposes for which personal data may be used include:

• Processing and fulfilling orders, shipping products, and managing transactions.
• Creating, maintaining, and securing customer accounts
• Providing customer service and responding to inquiries
• Personalizing user experience and offering tailored product recommendations
• Conducting analytics to improve Website functionality and performance
• Preventing fraud, unauthorized access, and other misuse of the Website
• Complying with applicable laws, regulations, and lawful requests by public authorities
• Supporting internal operations such as auditing, reporting, and business optimization

Rhizic does not sell personal information.

3. SHARING OF INFORMATION

Rhizic may share personal information with third parties only, when necessary, lawful, and consistent with the purposes stated in this Policy.

3.1 Service Providers

We engage trusted service providers to perform specific functions on our behalf. These may include payment processing, order fulfillment, shipping and logistics, email distribution, cloud hosting, security monitoring, and Website analytics. These third parties are contractually obligated to maintain the confidentiality of your information and use it solely for authorized purposes.

3.2 Business Transactions

In the event of a merger, acquisition, reorganization, asset sale, or bankruptcy, personal information may be transferred as part of the transaction, subject to the same protections described in this Privacy Policy.

3.3 Legal and Safety Obligations

We reserve the right to disclose personal information where required by applicable law, legal process, governmental request, court order, or when necessary to protect our rights, property, safety, or the rights and safety of others.

Rhizic does not share personal information with third parties for their independent marketing activities.

4. COOKIES AND TRACKING TECHNOLOGIES

Rhizic employs cookies and similar technologies to enhance Website performance, enable essential functionality, and offer a personalized shopping experience. Cookies may be used to remember user preferences, facilitate account login, analyze traffic patterns, and enable retargeting or advertising features. Users may disable or manage cookies through their browser settings; however, doing so may affect Website performance or limit functionality.

5. CHILDREN’S PRIVACY

Rhizic does not knowingly collect or solicit personal information from individuals under the age of 16. Our website and products are not directed toward children. If it is discovered that information has been collected from a child under 16 without verifiable parental consent, we will promptly delete the information in accordance with applicable laws.

6. DATA RETENTION

Rhizic retains personal information only for the duration necessary to fulfill transactional purposes, provide ongoing services, comply with legal and regulatory requirements, resolve disputes, and enforce applicable agreements. When information is no longer required, it will be securely deleted, anonymized, or otherwise rendered unusable.

7. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While Rhizic endeavors to protect all data entrusted to us, no method of electronic transmission or storage is entirely secure. Accordingly, we cannot guarantee absolute security of information shared online.

8. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

Residents of California have specific rights regarding personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include the ability to request access to personal information collected, request deletion (subject to legal limitations), request correction of inaccurate data, and request disclosure of categories and purposes of data collected. California residents may also request information about third parties with whom their data has been shared.

Rhizic does not sell or share personal information for cross-context behavioral advertising.

We will not discriminate against any individual who exercises their privacy rights. All requests must be submitted by email to: info@rhizicdesigns.com. We may take steps to verify your identity before processing any request.

9. RIGHTS OF INTERNATIONAL USERS (GDPR-LIKE RIGHTS)

International users may have rights under applicable data protection laws, including the right to access, correct, delete, restrict processing of, or object to the use of personal information. Users may also request the transfer of their data to another controller where legally required. By using our website, international users acknowledge that their data may be transferred to and processed in the United States, where privacy laws may differ from those in their home jurisdiction.

10. THIRD-PARTY LINKS

The Website may contain links to third-party sites over which Rhizic has no control. We are not responsible for the content, practices, or privacy policies of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.

11. CHANGES TO THIS PRIVACY POLICY

Rhizic reserves the right to amend, modify, or update this Privacy Policy at any time and at our sole discretion. Any changes will take effect immediately upon posting to the Website. Your continued use of the Website following any updates constitutes acceptance of the revised policy. Users are encouraged to review this Privacy Policy periodically.

12.SMS MARKETING:

We collect phone numbers through popup banners and other opt-in forms on our website for the purpose of sending you promotional text messages about our products, special offers, and updates.

12.1 How We Use Your Phone Number

When you provide your phone number and consent to receive SMS marketing messages, we use it to send you promotional content, product announcements, exclusive offers, and other marketing communications via text message.

12.2 Data Storage and Sharing

Your phone number and related data are securely stored in our systems and shared with our SMS service provider, Shopify Messaging, to deliver text messages to you. We do not sell your phone number to third parties.

12.3 Your Rights

You have the right to:
Access the personal information we hold about you, including your phone number
Request deletion of your phone number and SMS marketing data
Opt out of SMS marketing at any time by replying STOP to any message
Update your contact preferences

To exercise these rights or for questions about how we handle your data, please contact us at info@rhizicdesigns.com

13. CONTACT INFORMATION

For questions, concerns, or privacy-related requests, please contact:
Rhizic Designs
Los Angeles, California
info@rhizicdesigns.com